Terms and Conditions
Introduction

SMP Automation stands as a beacon of excellence in the realm of panel building, boasting over two decades of extensive experience. As an ISO 9001:2015 and IEC 61439 type test certified company under Modutec Ready Panels Pvt. Ltd, Bangalore, we have cultivated a prestigious clientele and a robust portfolio of project orders. Our commitment to quality and efficiency has driven us to invest in a new facility, enhancing our work environment and empowering our workforce to deliver superior products on schedule. Our innovative offerings, including HT RMU, Compact Sub Stations, Stainless Steel, and Aluminium Fabricated Panels, complement our customized LV and MV panels, thereby augmenting our market presence and fulfilling the evolving needs of our customers.

At SMP Automation, we pride ourselves on our ability to design, manufacture, and supply high-calibre assembled electrical control panels that are meticulously tailored to our clients' specific requirements. Our dedication to excellence ensures that our control panels are not only reliable and efficient but also adhere to the highest industry standards.

Leveraging Modular Enclosure technology by Modutec, our Modular system Technology is certified for IEC-61439-1 & 2. We manufacture all products in strict compliance with ISO 9001 regulations, ensuring quality and consistency across our range. Additionally, we offer comprehensive product installation and maintenance services to guarantee optimal performance and longevity.

Intellectual Property Rights:

SMP Automation retains all rights, title, and interest in its products, encompassing patents, trademarks, copyrights, trade secrets, and proprietary designs associated with our modular enclosures and control panels. We strictly prohibit any unauthorized use, reproduction, or distribution of our intellectual property, which may lead to legal action. The trademarks or logos displayed are the property of SMP Automation or their respective owners, and unauthorized use is forbidden.

Use of Website Materials:

The materials displayed on the SMP Automation website, including images, content, icons, and themes, are the exclusive property of SMP Automation or its licensors, protected by intellectual property laws. Users must refrain from any unauthorized copying, reproduction, modification, or distribution of these materials without prior written consent from SMP Automation.

Safety Disclaimer:

The safety of our users and the proper use of electrical equipment are paramount to SMP Automation. Our products are designed and manufactured to meet stringent safety standards. However, users must exercise caution and comply with all safety guidelines and regulations. SMP Automation is not liable for any injuries, damages, or losses resulting from improper installation, misuse, or neglect of our products.

Limitation of Liability:

SMP Automation provides high-quality products for industrial and commercial use. Nonetheless, users must acknowledge the inherent risks associated with electrical equipment. SMP Automation is not liable for any damages arising from the use, misuse, or inability to use our products, and users agree to indemnify SMP Automation against any claims arising from their use.

Technical Support:

We are dedicated to offering exceptional customer service and technical support. Our technical support team is ready to assist with any inquiries or issues, providing guidance, compatibility advice, and technical answers. Customers can contact our support team via email during business hours for assistance.

Compliance with Standards:

SMP Automation is committed to safety and quality, ensuring our products meet or exceed industry standards. Our technology is certified for IEC 61439-1 and 2, and all products are manufactured following the latest IS/IEC standards.

Confidentiality and Data Protection:

We value customer trust and protect the confidentiality of proprietary information shared during the ordering or support process. SMP Automation employs security measures to safeguard customer data and does not disclose information to third parties for marketing purposes.

Feedback and Testimonials:

Customer feedback and testimonials are highly valued at SMP Automation. Users can submit their experiences via email or through our website's feedback form. By providing feedback, users consent to the use of their comments for marketing purposes in accordance with our privacy policy.